Ever walked away from a client call feeling like something went wrong—but couldn’t explain why? You’re not alone. In this episode, Roger and Chris dive deep into why agents are losing sales and don’t even realize it.

From jargon-heavy language to poor communication habits and lack of active listening, this conversation breaks down the subtle mistakes that are costing agents sales every day. You’ll learn how to avoid these traps, build stronger rapport, and simplify your language to actually connect with clients on a human level.

If you want to become a more confident and effective communicator, this episode is a must-listen. Whether you’re new to the business or a seasoned pro, these practical insights can immediately improve your close rate—and your relationships.

🔗 Want to level up your telesales skills even further? Join the waitlist for our next Telesales BootCamp: https://shop.lifeinsuranceacademy.org/telesales-waitlist  

👇 Drop your thoughts or questions in the comments—we’d love to hear your takeaways.

#LifeInsuranceAcademy #InsuranceSales #TelesalesTraining #CommunicationTips #InsurancePodcast

Get Started in Insurance Sales Today

Through an exclusive partnership with Xcel Testing Solutions, Life Insurance Academy listeners and subscribers can now receive an amazing 50% discount from the regular pre-licensing course fee of $199 to only $99 by utilizing a special discount code of “LIA” That’s the 3 simple letters of L-I-A. This exclusive discount is available for the Life, Health, and Accident Courses or even a combination of these required courses. Just go to https://liapodcast.org/xcel and enter promo code LIA at checkout.

Let’s connect

We mean it when we say we’d love to connect with you! Fill out the form below so we can start the conversation. Or – let us know how you like the podcast, a way we can help, or at least your thoughts on how we’re doing.